If you are delayed on a Chiltern Railways journey and the cause of the delay was within the railway industrys control you may be entitled to compensation. You must make a claim within 28 days of travel. For more information on compensation please click here.
Compensation can be made via:
Rail travel vouchers
Charity donation
BACs
Credit card
You might have a statutory right to receive compensation via the method you paid. Should an acceptable method not be listed above then please call 0345 6005165 option 3 then option 4.
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