How do I request my personal data?

Your personal details may be kept on record for varying lengths of time as outlined in our Privacy Policy. 

You may ask us to amend any incorrect data at any time. You may also ask us to confirm what personal data of yours we hold and we will confirm such information within 30 days of your request. 

We will undergo regular cleansing of data to ensure we do not keep it for any longer than stated above. Whenever personal data is destroyed, we keep a record of the number of files eradicated and the date of destruction. 

Should you wish to make a subject access request, please do so in writing via our website: www.chilternrailways.co.uk or by emailing: data.protection@chilternrailways.co.uk 

Alternatively, you can make a request by telephone by calling 03456 005 165, Option 3, then 4. 

Should you wish for us to delete your personal data, please make contact in writing using the email address above