How do I claim a refund for a car parking ticket?

If you purchased your car parking via RingGo then refunds are processed through a written request to our Customer Relations team. 

If you purchased your ticket from APCOA, you will need to contact APCOA directly. 

If your car park ticket was purchased from the station either at the ticket office or using the ticket machine, please return your ticket to the station ticket office so they can process your refund.