When I buy my ticket online to be loaded on to my Smartcard, where do I collect it from?

When you buy your ticket online, you’ll be asked to select the station at the start of your journey. To collect your ticket at the station, simply touch your card on the yellow gate reader. If there is no gate at your station, you can also collect by touching the Smartcard reader at the ticket vending machine. You may also download your tickets using the Chiltern app on an NFC enabled Smartphone. Your ticket will be loaded onto your Smartcard and you’ll be ready to travel (please wait 2 hours from when you purchase to load your ticket if collecting from a gate).